Report a bug

Report a bug

If you think you have found a bug in AutorunMagick Studio Studio, please let us know about it as soon as possible. Thanks to such reports that AutorunMagick Studio has become so reliable. While sending a bug report, please describe the problem in as much detail as possible. The clearer your feedback is, the more likely the author will be able to find the bug and fix it.

Note that not all bugs that you may encounter while using AutorunMagick Studio are faults of the program. There are many bugs in Windows itself as well as in third-party programs and drivers that can cause your computer to generate errors or work unreliably. Unfortunately, if you encounter such bug (external origin), there is usually nothing the author can do to fix it, but we will try to provide you with our suspicions that the problem was not caused by AutorunMagick Studio.

Usually you can fix external bugs by yourself by updating system files and drivers. Go to the "Product Updates for Windows" Web page to see which system files have been fixed and updated by Microsoft:

http://www.microsoft.com/windows/downloads/

Please verify, if possible, whether the bug has been fixed in the latest update. Very important: Remember to indicate which program and version number you are using (for example: AutorunMagick Studio v3.0). If you feel you need to send screen shots of error messages, please save them in the GIF format (not JPG) so their size is reduced as much as possible.

Send your bug report to the following e-mail address:

<bugs@photoactions.com>
(no big attachments please!)

Example of a Helpful Bug Report

Subject:
Bug in AutorunMagick v3.0: music file playback problem

Message body:
System: Windows XP
Processor: Pentium III 950Mhz
RAM: 128Mb

Bug: The attached file was not reproduced by the program...